Blizzard addresses ‘Diablo Immortal’ buying bug

Blizzard has confirmed {that a} bug in Diablo Immortal which induced points with gamers’ purchases has now had a hotfix deployed.

Purchases of Eternal Orbs in Diablo Immortal have been reported by gamers as being undelivered in-game, with error messages stating that the merchandise is already owned stopping gamers from receiving their gadgets, although the transaction had debited real-world cash from gamers’ accounts.

One consumer on Reddit highlighted their very own downside with a purchase order in addition to 4 different customers with related issues. They claimed that after raiding a buyer assist ticket, Blizzard had positioned the blame with Google Play.

After reaching out on to them, the consumer alleges that they acquired a response stating that Google Play “don’t tolerate this kind of behaviour,” referring to Blizzard’s preliminary response to the client assist ticket.

Blizzard resolved this participant’s challenge finally, crediting 7,200 Eternal Orbs to their account though they declare that they’re nonetheless unable to buy the bundle so as to add extra Eternal Orbs.

Diablo Immortal Blizzard
Diablo Immortal on Battle.internet. Credit: Blizzard Entertainment

An official assertion has now been made by Diablo neighborhood supervisor Adam Fletcher to the Diablo Immortal subreddit who confirmed, “Over the past week we have been investigating reports from a small group of players who reported items not received from their in-game Diablo Immortal purchases.”

Fletcher goes on to elucidate that the difficulty exists as a result of “a bug affecting a narrow window in the checkout process”. A hotfix has subsequently been deployed with a purpose to “ensure no new purchases should encounter this issue,” earlier than including that the Diablo Immortal assist group is “focused on identifying accounts that were affected, so we can move forward and deliver the missing items.”

In different information, Disney Dreamlight Valley has introduced a brand new Toy Story realm will probably be added to the sport later this 12 months.

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